Frequently asked questions

General questions

Can I rent out my boat?

Following the entry into force of Royal Decree 186/2023 on August 15, 2025, it is now fully legal to rent out vessels registered under the "Lista Séptima" (Seventh List). You can access your open calendar and manage your bookings once your authorisation for temporary change of use has been accepted and the clearance (despacho) has been requested.

Where can I rent my boat?

Lista Séptima was created as a boat rental platform for the whole of Spain.

What does Lista Séptima offer you?

We take care of the management of your boat so that you can rent it safely and in compliance with the regulations, connecting it with potential customers through our platform. In addition, we advise you on every step of the process and verify that your boat complies with all legal requirements, so that you only have to worry about handing over the keys on the day of booking.

Can I rent my boat if it is not on a mooring?

No. Only boats with moorings may be rented in List Seven.

Questions about payments

When will I receive my money?

You will receive 100% of the amount you set in your bank account once the booking has been completed.

How can I add or change my IBAN?

You must add your IBAN from your account in the "My Profile" section, and then enter the following information in the "Payment Information, IBAN" box to receive payments from your bookings:

• Name of account holder
• Account number (IBAN)
• Name and identification number of your bank
• The address of your bank

We remind you that it is important to check your bank details so that they are always up to date and you can receive your payments.

Click on "Profile Update" to save your changes.

If your bank account is international (outside the SEPA zone) and therefore does not have an IBAN, please send us your bank details directly via email or WhatsApp.

What is the commission?

We charge the client a 16% commission, so on this platform the owner will never be charged any extra.

How much will I receive for each rental? Where can I see the invoice for my bookings?

You will receive 100% of the price you set for each rental.

Regarding receipts, you can view them by accessing your account, selecting the profile icon in the top right corner, choosing "Bookings", and then "Booking Details".

How will the customer's payment be made?

Once the rental calendars are open, the client can make the payment for their booking using a credit card.

Creating and managing my account

How do I create an account on Lista Séptima?

When you access the Lista Séptima platform, a "Login" button will appear in the top right corner of your screen. Upon clicking it, a box will open: if you already have an account, enter your username and password. If you don't have an account, select "Don't have an account?"

A new box will appear where you must select:

• "I only want to book" — if you are a customer looking to enjoy a vessel.
• "I want to rent out my boat" — if you want to register as a boat owner.

In both cases, you will need to provide your email, a password, and your phone number.

How do I change my password?

Log in to your account and go to the "My Profile" tab. Scroll to the bottom of the page and select "Change Password", where you will need to enter your current password, then the new one, and don't forget to click "Reset Password".

What are the steps? Help with Lista Séptima

At Lista Séptima, we have established several partnerships so you don't have to worry about a thing: we offer insurance services with SGS, ITB inspections (Technical Boat Inspection) with Atlantic, and maritime consultancy services. If you prefer to handle these procedures on your own, that is not a problem as long as your vessel has all the necessary documentation in order by the time of the rental.

How much will it cost me to complete the procedures?

Lista Séptima offers different plans to suit your needs. The basic plan already includes the minimum necessary procedures so you can rent out your boat. You only need to worry about sending us the documents we request. Contact us for more information about the available options.

Creation and management of an advertisement

How to create an advertisement?

Creating your listing is very easy! On Lista Séptima, you can create a listing for free. To get started, click on "Register your boat" in the upper right corner of our website.

If you are not yet a Lista Séptima user, you will be redirected to the registration page to create your profile.

From there, you can fill in all the necessary information for your advertisement, such as title, description, prices, photos, etc. You, as the owner, decide your rates and the general parameters of your ad. Of course, we are here to advise you and accompany you in this process.

The more detailed your prices are, the more attractive your ad will be to future customers. We will verify that your boat meets all legal requirements before allowing bookings from clients. Once created and confirmed, your listing will be active and visible on our platform within up to 72 hours.

Tip: Take the time to provide all the necessary information in the description of your boat, especially regarding additional fees such as cleaning, skipper, fuel, etc. This helps prevent potential disputes with customers and ensures a more transparent and satisfactory experience for both parties.

How do I change my advert?

To edit your listing, log in to your account and go to the "My Listings" tab at the top of your screen.

Next, in the "Actions" column, you will see three icons: the first is to edit the listing, the second is to delete it, and the third is to hide it from the public. Don't forget to click "Save" every time you make a modification.

Difference between a charter with and without skipper/captain

You have two alternatives for renting your boat:

• With captain – "Co-navigation": In this case, you act as the skipper or you can choose to have a professional skipper do it. If you offer yourself as the skipper, you must hold the Professional Skipper of Recreational Vessels (PPER) licence, regardless of the size or type of boat.
• Without captain – "Bareboat": In this case, you will not be on board, and the renter must have the necessary licence to sail your boat.

When registering your boat, you will find these options so you can choose the one that best suits your preferences.

How can I improve the position and visibility of my ad?

To increase visibility and improve the ranking of your ad, we suggest you follow these tips:

• Add attractive and up-to-date photos of your boat, both at sea and in port.
• Provide a detailed description of your boat.
• Set a reasonable price.
• Be proactive in responding to customer requests.
• Offer different prices for specific periods.

For example, if you haven't rented out your boat yet, consider posting a lower price until you receive customer reviews. This could help make your listing more trustworthy.

Modify my booking and keep the customer informed

If you wish to make any modifications to your booking (such as adding/removing equipment, or changing the location when you have an upcoming charter):

1. Use Lista Séptima's internal messaging service to inform the client of any changes that will occur between the time of the booking request and the first day of the charter.
2. Contact our customer service via your Lista Séptima account to request that we make these changes to the rental contract.

If the customer accepts these changes, the booking will be modified and will stand. If the renter does not accept these changes, Lista Séptima may ask you to cancel the booking and will reimburse the customer in full.

Our advice: Please inform the client via Lista Séptima's internal messaging service but also by phone, so that you keep proof of that communication and make sure that the client received the message.

Requirements to rent out your boat

Complying with the following requirements ensures the safety and legality of rental operations through Lista Séptima:

• Prove at all times that you are the owner of the vessel or have a management mandate.
• Have the vessel duly registered with the competent authorities.
• Have all documents in order so that we can process the necessary administrative procedures for the temporary change from private to commercial use and the request for clearance (despacho).
• Keep the vessel equipped and up to date, complying with technical inspections and having safety equipment appropriate to your sailing category.
• Obtain boat insurance that includes Third-Party Liability Insurance and Compulsory Passenger Insurance (SOV).

Is my advert contractual?

Your advertisement is contractually binding. The renter will select your vessel based on the information provided in your advertisement, so we urge you to take the time to write it accurately.

The advertisement details the services you offer and everything you have set up must be on board (and compliant) when the charter begins.

If any of the features or equipment mentioned in your listing are missing during check-in, the renter has the right to refuse boarding. In such cases, we will be required to issue a full refund to the renter, meaning you will not receive payment.

In addition, if you decide to make modifications to the advert after a booking has been validated and paid for by the renter, it is necessary to inform the renter via the conversation on the platform or via the contact details exchanged. The customer may accept these modifications or choose to cancel the rental, receiving a full refund.

How do I change my availability calendar?

To modify availability, log in to your account and go to the "My Listings" tab at the top of your screen. Select "Edit Post" (the first icon in the actions column), go to the "Calendar" section, and you will be able to modify it.

You can also go to "Manage my rentals" in the top tab of your screen to cancel or modify bookings; these changes will be reflected in your vessel's calendar.

How do I set the price of my rental?

If you are registering your boat for the first time, a "Price" section will appear while filling out your listing's fields for you to set. You can define different prices, for example, for long weekends, holidays, etc.

If your boat is already registered, log in to your account, go to the "My Listings" tab, and select "Edit Post" to access the navigation menu. You will be able to modify the price in the "Prices" section.

Can I add services or extras?

Yes, you can add extra services (snorkel masks, floats, catering services, etc.).

Manage my booking requests

What is a rental request?

A charter request occurs when a user has selected your boat for charter. You will be notified by email each time someone makes a request. If you go to the "Rental management" tab, you can decide whether to reject the booking or to confirm it.

How am I notified of a rental request?

Log in to your account and go to the "My inbox" tab. You will see all notifications related to your account and will also be able to contact customers.

You will also be able to view your rental requests in the "Rental management" tab, where you can accept or reject requests.

How to communicate with the client before accepting their application?

To communicate with the customer, log in through your profile in the platform's messaging system.

After accepting the request, the customer's contact details will be provided, allowing you to communicate with them through other means if you wish. This process ensures an initial communication channel through the platform before sharing more detailed contact information.

How do I accept a rental application and can I reject it?

Log in to your account and go to the "Manage rentals" tab. You will see all the rentals you have active or pending management, and you can then decide whether to reject the booking or issue an invoice.

Bookings: How to manage them

What should I prepare and check on the day of rental?

Before each charter, it is crucial that you prepare your boat carefully, including cleaning and making sure you have all the necessary safety items. Remember to agree on a specific time with your tenant for check-in and be available to facilitate communication.

Before the rental day, if you prefer, you can print out the rental agreement in duplicate if you do not wish to complete it online.

For the rental day, we suggest you follow these steps:

1. Verify the identification of the renter.
2. Confirm the credit card used for payment on the platform.
3. Examine the renter's original boat licence.
4. Complete and sign the rental check-in form.

We recommend that you take all the time you need to check in and document it with photos and/or videos.

All these steps are detailed in your checklist, which you can download from your account in the "Rental Management" section.

The boat is dirty — who takes care of the cleaning?

At the end of the rental period, it is compulsory to return the boat in a proper state of cleanliness, unless the renter has contracted an additional cleaning option.

In case the vessel has not been cleaned by the renter, you have the option to claim compensation. You have two options:

• Amicable settlement: The renter compensates the owner directly upon returning the vessel.
• Record in the Lista Séptima damage report: You can include this information in the damage report provided by Lista Séptima and sign it together with the renter. By submitting an invoice and the signed rental documents within 24 hours after the end of the rental period, Lista Séptima will deduct the corresponding amount from the renter's security deposit.

If you are a professional landlord, you can also claim compensation from your tenant according to the conditions set out in your contract.

On the day of the rental, I consider that the customer does not have the necessary knowledge to sail without a captain — what should I do?

If the tenant has a licence to sail but you have doubts about their ability to do so safely, you have two options:

• Offer a professional skipper: The tenant can hire a professional skipper, whose payment is made directly at the port.
• Request the cancellation of the rental: In this case, no penalty fees will apply and the cancellation policy you have set up will be followed.

To cancel your booking, please follow these steps:

1. Log in to your Lista Séptima account.
2. Click on "Rental Management".
3. Select "Cancel booking".

Important advice: Communication with clients is essential. Do not hesitate to contact them before accepting their booking requests to assess their sailing skills and experience. This will contribute to a safer and more satisfying experience for both parties.

I would like to speak to the client by phone — where can I find their phone number?

It is not possible to communicate with the customer before the booking is confirmed. Before confirmation, you can communicate through the platform's messaging system to exchange queries.

Once the booking has been confirmed, you will get your client's contact information. Both the email and phone number will be available on the booking page. The client will also have access to your contact details. You can also continue to communicate via the platform's messaging system if you prefer.

What happens if the booking is cancelled?

In case of cancellation of the booking, it will be the owner who will have to return to Lista Séptima 25% of the amount paid in advance within a maximum period of 7 days.

Claims, litigation and bonds

The boat was returned late, dirty or out of fuel — what should I do?

At the end of the rental period, the boat must be returned on time, clean and with a full tank of fuel or at the same level as at the beginning of the rental.

In case of non-compliance, you can request compensation from your client for the costs and time lost. You have two options:

• Friendly agreement: The client compensates you upon returning the boat.
• Record in the Lista Séptima damage report: You can include this information in the Lista Séptima damage report. The corresponding amount will be deducted from the client's security deposit upon submission of invoices for the incurred expenses and signed booking documents after 24 hours from the end of the rental period.

Important notice: It is advisable to specify in your boat listing the amount the client will have to pay in case of delay in returning the boat. This ensures transparency and clarity from the outset.

After renting: valuations

Is it possible to remove comments from negative reviews?

After completing a booking, each user has the opportunity to rate the other with a star rating and leave comments. Reviews can only be published for completed bookings.

It is not possible to remove comments from reviews left by your clients. However, you have the option to respond to them. To do so, go to your ongoing or past "Bookings" and click on "Leave a comment".

Lista Séptima reserves the right to remove any comments that violate the rules, such as those that are racist, discriminatory, or immoral. Additionally, the platform has the authority to delete the account of the user responsible for such comments.

Can I leave a review/comment for clients?

Of course! After completing the rental, we encourage you to leave a comment about your client to evaluate your experience. To do so, go to the "My Bookings" section and click on "Leave a comment" for the specific booking.

The comment and rating will be published on the client's profile, providing valuable information for other owners and platform users. This contributes to transparency and helps build a trustworthy community on Lista Séptima.